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123 entries.
 Average Rating: 4.51 out of 5 (115 votes)
Brucelo4
January 31, 2026 at 6:57 am
I bought a lifetime membership, I login around twice a week, and my IP address has already been banned. Can you help me resolve this issue?
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Snpred
January 31, 2026 at 3:02 am
I just bought a lifetime membership recently, and my IP address has already been banned. Can you help me resolve this issue?
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Forst50206
September 26, 2024 at 4:46 pm
I entered the password incorrectly five times.
I got ip ban.
please recover my account.
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picotang
September 2, 2024 at 2:19 am
I entered the password incorrectly five times.
I got ip ban.
please recover my account.
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asdtqw30131313@gmail.com
August 16, 2024 at 10:52 am
i got ip ban.
please check my acount
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sheep455246
August 5, 2024 at 5:52 pm
I paid for the 60-day package with visa
but I did not receive the premium upgrade
I wrote a comment on the help page but just answer "Hello you bought key from our reseller , please send a email to them" Doesn't solve the problem at all
fuck
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sheep455246
August 5, 2024 at 5:51 pm
I paid for the 60-day package with visa
but I did not receive the premium upgrade
I wrote a comment on the help page but just answer "Hello you bought key from our reseller , please send a email to them" Doesn't solve the problem at all
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sakuraon
May 4, 2024 at 2:54 am
I got an ip ban because the passwords don't match.I want you to recover.

Now I created a new email and account but also unable to login due to ban of IP address.
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junanlon
February 5, 2024 at 3:22 pm
Hi KatFile, may I know how to request to unban the IP address. I exceed the limit of trying password.

Now I created a new email and account but also unable to login due to ban of IP address.
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trevor
February 1, 2024 at 11:55 pm
Can we arrange payments on a weekly basis?
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Admin Reply by: support
I appreciate your inquiry, and I understand the importance of exploring different payment options. However, due to certain limitations, we are unable to accommodate weekly payments at this time. We value your understanding and are open to discussing other arrangements that might suit your needs. Thank you for your understanding.
how
January 7, 2024 at 11:21 am
I Buy a KatFile premium account,but in fact, I can only download 5G usage every day and it is locked.Haven't been able to get a solution.
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samrod
January 6, 2024 at 4:50 am
Wrong IP? What is the cause of this problem i've tried many times to download but still no luck
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aeren23
January 3, 2024 at 4:03 am
Why can't download from this site? it says wrong ip
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queretaro
December 28, 2023 at 6:11 am
Your IP is bannedだが、私は正しい。

回復を望む
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Alex
December 16, 2023 at 8:31 am
我是付費高級會員,每日有200g流量,但從上週開始不僅每日流量未補足,甚至完全無法下載,請告訴我是怎麼一回事!是有人從其他ip登入偷走我的流量嗎?謝謝
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Max
October 31, 2023 at 3:22 pm
I paid for the 365-day package with Bitcoin, but I did not receive the premium upgrade. Please check it for me.
I wrote a comment on the help page but no one responded to me.
Please contact with me for more detail by e-mail.
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