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118 entries.
 Average Rating: 4.49 out of 5 (110 votes)
89160037
October 3, 2026 at 10:37 am
Hello, I am a lifetime plan subscriber
My lifetime membership account was suspended without any apparent reason. I did not intentionally violate any rules. Please review my account and lift the suspension.
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katanaoff2
October 2, 2026 at 10:09 pm
Hello, I am a lifetime plan subscriber. After entering the wrong password five times, I successfully reset it via email using my mobile phone; however, my computer's IP address remains blocked, preventing me from logging in. Please assist me. Thank you.
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one8
October 2, 2026 at 7:21 am
I have just received your password email, but the account I need to reset is ‌one8‌. The account one8008 was only used by me to verify whether your system is working properly. plz send email to 645669676@qq.com
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PaulWei
October 2, 2026 at 4:12 am
My Lifetime Premium account GroupiesCheer has been suspended.

I am the sole user of this account and have never shared, rented, or sold my account. I have also never used a debrid service or downloaded files for other people.

restore my account
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e1988226
October 2, 2026 at 12:26 am
之前都是自動存檔密碼突然就密碼錯誤了
現在系統提示如下資訊:
“帳戶或密碼錯誤。
已嘗試次數:4 / 5。
我已停止嘗試登錄,因為我不希望我的 IP 位址被封鎖
我嘗試過使用「忘記密碼」功能,儘管網站顯示已發送密碼重設郵件,但我並未收到 KatFile 的任何郵件
我已經嘗試過密碼重置流程,因此請不要僅再次發送“忘記密碼”功能的連結給我
能否請您手動重設我的密碼並提供一個新的臨時密碼,或以其他方式恢復我對帳戶的存取權限?
同時也請確認我的帳戶和會員資格仍然有效
使用者名稱:e1988226
註冊郵箱:e0975655110@gmail.com
感謝您的協助
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Tony
September 30, 2026 at 4:36 am
Request to Unblock Account - K513111

I want to sincerely assure you that I am the sole user of this premium account. I have never shared, rented, or loaned my credentials to anyone, nor do I download files for others.
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nicky200
September 29, 2026 at 10:25 am
My IP got locked after I entered the wrong password five times
I used the "forgot password" link provided by your company, but I haven't received the email to reset my password.
Could you please help resolve this?
I purchased a six-month Premium account
I download up to 200 GB per day
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nicky200
September 29, 2026 at 10:20 am
我是輸入密碼錯誤5次 IP 就被鎖起來了
我已按下貴公司提供的忘記密碼網址,但並沒有收到可進行更改密碼的mail

我已經有寫MAIL了 但是還沒收到回覆
煩請協助處理一下
已經好幾天都不能用了 我是買半年的Premium 帳戶…..
下載高達 200 GB/日
謝謝.
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ffjz
September 29, 2026 at 2:27 am
密碼登入失敗,重設密碼郵件未傳送,嘗試5次錯誤後顯示IP位址被封鎖。
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jl6250
September 28, 2026 at 9:44 am
I can't login to katfile and the katfile not sending me the password reset link. I am a life time member, please help
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aavsv03
September 28, 2026 at 9:27 am
My lifetime membership account have been banned by administrator for no reason.

If you have no intention of doing so , pay back please
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a12316122
September 28, 2026 at 8:50 am
Password login failed, reset password email wasn't sent, after 5 wrong attempts it shows IP blocked
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weilin
September 28, 2026 at 8:03 am
I can't log in with my original password. Even after using the "Forgot Password" link and entering my email address, I still can't receive emails. My account is completely unusable now. Do you have any solutions?
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Anonymous
September 28, 2026 at 6:05 am
I can't log in to my account. I tried password recovery, but I never receive the recovery email. Please help me restore access. Thank you.
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chrono2bhiee
September 27, 2026 at 7:30 pm
I can't log in to my account. I entered the correct password but received an "incorrect password" message.
Computer records of usernames and passwords are virtually error-free. I am a lifetime member.My account:
herochrono.
My situation is the same as POIU456G's.
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poiu456g
September 27, 2026 at 5:21 pm
I can't log in to my account. I entered the correct password but received an "incorrect password" message. After clicking "Forgot Password" and entering my email address, it showed that a password recovery link had been sent, but I haven't received it.
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M
September 27, 2026 at 6:32 am
I can no longer log in (I get a login error message saying that my IP address will be blocked after five failed attempts). Even after following the password recovery procedure, I haven't received an email. There are a lot of login-related issues.
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porty
September 26, 2026 at 9:11 am
今天早上使用發現被ip 封鎖
請協助處理一下
帳號: ericjordan7753、Flycat800720
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fff
September 24, 2026 at 6:41 pm
My lifetime membership account have been banned by administrator for no reason (from 9/19).

I haven't violated any rules, please unblock me!
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Anonymous
September 8, 2026 at 6:35 pm
My lifetime membership account was suspended without any apparent reason. I did not intentionally violate any rules. Please review my account and lift the suspension.

I sent an email already waiting for reply. Please unblock it!!!
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