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75 entries.
 Average Rating: 4.40 out of 5 (68 votes)
Ha wrote on 2022-10-20 at 08:47
I can't log in after purchasing premium. Even though I entered the correct password and email address, I couldn't log in and my ip was banned. The support email doesn't seem to work either, and I think it's clearly a management issue, so please fix it as soon as possible and be able to log in again.
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Shanesky wrote on 2022-10-09 at 20:57
ip banned can't log in after few months of premium, fix
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https://katfile.com/contact.html
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Tyrone wrote on 2022-09-20 at 01:02
Logging I from my pc it said my ip is banned how to reset..
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fu wrote on 2022-09-13 at 08:20
Sorry about the previous review, problem solved, thanks a lot.
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fu wrote on 2022-09-13 at 02:17
Password Recovery doesn't work, just purchase lifetime membership then lose my account, this some scam or something?
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fei wrote on 2022-09-11 at 18:07
I just bought a 30-year-old premium, after the purchase, it only shows that my username is 4082529 but I don't know my password, I have clicked forgot my password, but I haven't received any emails in my mailbox
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fei wrote on 2022-09-11 at 18:07
I just bought a 30-year-old premium, after the purchase, it only shows that my username is 4082529 but I don't know my password, I have clicked forgot my password, but I haven't received any emails in my mailbox
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Kris wrote on 2022-07-05 at 18:34
Ok so there's something wrong with the site , finally got a new password logged in on my phone just fine but when I tried to do it on my laptop it didn't work, I literally copy and pasted the password from the email and it didn't work , it used to work on more than one device and I'm sure it's still supposed to , I'm not gonna logout until it logs me out on its own like it does for some reason, but this is a major pain.
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Kris wrote on 2022-07-03 at 18:39
Got premium but recently got IP banned even though I'm sure I used a correct password, the support is non existent the recovery email doesn't work , I've asked for help few days ago still no response, that was a waste of money unfortunately.
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Joe wrote on 2022-04-26 at 15:15
How long does it take to IP banned due to typo password 3 times?
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David wrote on 2022-03-08 at 23:29
Contact support through https://katfile.com/contact.html multiple times but no reply at all. How to disable my security lock? Click the disable link but didn't receive the email.
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Windy wrote on 2022-01-04 at 05:20
Why my IP baned??
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use https://katfile.com/contact.html for help, are you using a vpn?
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my IP was banned wrote on 2021-12-21 at 17:27
my IP was banned immediately upgraded Premium account. I don't understand why Is this spam site?
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use https://katfile.com/contact.html for support
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Jean wrote on 2021-12-06 at 02:22
I do not recommend this service at all.
I paid for 1 month premium and the download speed stuck at 200KB/Sec, are you kidding me or what? I can download at 90MB/Sec with other services, we are in 2021 for god sake.
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calvin wrote on 2021-11-09 at 01:37
Hello Katfile, my ip is banned, why???
user:meishangemi
pls help me thanks...
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use https://katfile.com/contact.html for support
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David Chang wrote on 2021-08-18 at 12:10
為什麼我的IP被封了？？
我剛付完年費沒多久，昨晚還可以使用, 但今天就完全無法使用, 只顯示 Your IP is banned. Please help me to solve the problem ASAP. Thanks !
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yama wrote on 2021-07-02 at 03:08
Why my IP baned??
Just I made a few mistake in entering the password
I cannot use this Premium.
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always use https://katfile.com/contact.html for support
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