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271 entries.
 Average Rating: 4.83 out of 5 (238 votes)
junanlon wrote on 2024-02-05 at 15:22
Hi KatFile, may I know how to request to unban the IP address. I exceed the limit of trying password.

Now I created a new email and account but also unable to login due to ban of IP address.
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trevor wrote on 2024-02-01 at 23:55
Can we arrange payments on a weekly basis?
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Admin Reply by: support
I appreciate your inquiry, and I understand the importance of exploring different payment options. However, due to certain limitations, we are unable to accommodate weekly payments at this time. We value your understanding and are open to discussing other arrangements that might suit your needs. Thank you for your understanding.
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how wrote on 2024-01-07 at 11:21
I Buy a KatFile premium account,but in fact, I can only download 5G usage every day and it is locked.Haven't been able to get a solution.
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samrod wrote on 2024-01-06 at 04:50
Wrong IP? What is the cause of this problem i've tried many times to download but still no luck
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aeren23 wrote on 2024-01-03 at 04:03
Why can't download from this site? it says wrong ip
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queretaro wrote on 2023-12-28 at 06:11
Your IP is bannedだが、私は正しい。

回復を望む
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Alex wrote on 2023-12-16 at 08:31
我是付費高級會員，每日有200g流量，但從上週開始不僅每日流量未補足，甚至完全無法下載，請告訴我是怎麼一回事！是有人從其他ip登入偷走我的流量嗎？謝謝
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Max wrote on 2023-10-31 at 15:22
I paid for the 365-day package with Bitcoin, but I did not receive the premium upgrade. Please check it for me.
I wrote a comment on the help page but no one responded to me.
Please contact with me for more detail by e-mail.
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CS Lee wrote on 2023-10-30 at 04:45
I entered the correct password to login my account but they system banned my IP.
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Jack wrote on 2023-09-24 at 12:25
Today I bought lifetime membership, but I don't know why all downloads are banned
I can't download anything...
I have contacted many times, but there has been no response
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maxleavel wrote on 2023-09-10 at 16:19
i just got banned for a while~
why?
how to deal it???
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Edgar Niño wrote on 2023-07-21 at 15:39
Wrong IP.
How to correct this error?
What is the cause?
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immking122969 wrote on 2023-07-18 at 13:30
i just got banned by administrator!!!
why?
how to deal it???
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sai338 wrote on 2023-03-04 at 04:00
這個出現Too many connections from your IP無法下載，我的基地台重開ipv6重調都沒用，為什麼
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Ha wrote on 2022-10-20 at 08:48
forgot to add a star
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Admin Reply by: admin
Always contact here https://katfile.com/contact.html , if your ip has been banned try using mobile or a friend's internet connection. They are banning to keep security on a high level so it is normal to get caught temporarly in the middle of the fire.
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Ha wrote on 2022-10-20 at 08:47
I can't log in after purchasing premium. Even though I entered the correct password and email address, I couldn't log in and my ip was banned. The support email doesn't seem to work either, and I think it's clearly a management issue, so please fix it as soon as possible and be able to log in again.
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Shanesky wrote on 2022-10-09 at 20:57
ip banned can't log in after few months of premium, fix
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Admin Reply by: admin
https://katfile.com/contact.html
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Tyrone wrote on 2022-09-20 at 01:02
Logging I from my pc it said my ip is banned how to reset..
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fu wrote on 2022-09-13 at 08:20
Sorry about the previous review, problem solved, thanks a lot.
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