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61 entries.
 Average Rating: 4.24 out of 5 (54 votes)
Forst50206 wrote on 2024-09-26 at 16:46
I entered the password incorrectly five times.
I got ip ban.
please recover my account.
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picotang wrote on 2024-09-02 at 02:19
I entered the password incorrectly five times.
I got ip ban.
please recover my account.
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sheep455246 wrote on 2024-08-05 at 17:52
I paid for the 60-day package with visa
but I did not receive the premium upgrade
I wrote a comment on the help page but just answer "Hello you bought key from our reseller , please send a email to them" Doesn't solve the problem at all
fuck
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sheep455246 wrote on 2024-08-05 at 17:51
I paid for the 60-day package with visa
but I did not receive the premium upgrade
I wrote a comment on the help page but just answer "Hello you bought key from our reseller , please send a email to them" Doesn't solve the problem at all
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sakuraon wrote on 2024-05-04 at 02:54
I got an ip ban because the passwords don't match.I want you to recover.

Now I created a new email and account but also unable to login due to ban of IP address.
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junanlon wrote on 2024-02-05 at 15:22
Hi KatFile, may I know how to request to unban the IP address. I exceed the limit of trying password.

Now I created a new email and account but also unable to login due to ban of IP address.
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trevor wrote on 2024-02-01 at 23:55
Can we arrange payments on a weekly basis?
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Admin Reply by: support
I appreciate your inquiry, and I understand the importance of exploring different payment options. However, due to certain limitations, we are unable to accommodate weekly payments at this time. We value your understanding and are open to discussing other arrangements that might suit your needs. Thank you for your understanding.
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how wrote on 2024-01-07 at 11:21
I Buy a KatFile premium account,but in fact, I can only download 5G usage every day and it is locked.Haven't been able to get a solution.
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samrod wrote on 2024-01-06 at 04:50
Wrong IP? What is the cause of this problem i've tried many times to download but still no luck
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Alex wrote on 2023-12-16 at 08:31
我是付費高級會員，每日有200g流量，但從上週開始不僅每日流量未補足，甚至完全無法下載，請告訴我是怎麼一回事！是有人從其他ip登入偷走我的流量嗎？謝謝
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Max wrote on 2023-10-31 at 15:22
I paid for the 365-day package with Bitcoin, but I did not receive the premium upgrade. Please check it for me.
I wrote a comment on the help page but no one responded to me.
Please contact with me for more detail by e-mail.
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CS Lee wrote on 2023-10-30 at 04:45
I entered the correct password to login my account but they system banned my IP.
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Jack wrote on 2023-09-24 at 12:25
Today I bought lifetime membership, but I don't know why all downloads are banned
I can't download anything...
I have contacted many times, but there has been no response
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