I paid for the 365-day package with Bitcoin, but I did not receive the premium upgrade. Please check it for me. I wrote a comment on the help page but no one responded to me. Please contact with me for more detail by e-mail.
Today I bought lifetime membership, but I don't know why all downloads are banned I can't download anything... I have contacted many times, but there has been no response
Always contact here https://katfile.com/contact.html , if your ip has been banned try using mobile or a friend's internet connection. They are banning to keep security on a high level so it is normal to get caught temporarly in the middle of the fire.
I can't log in after purchasing premium. Even though I entered the correct password and email address, I couldn't log in and my ip was banned. The support email doesn't seem to work either, and I think it's clearly a management issue, so please fix it as soon as possible and be able to log in again.
I just bought a 30-year-old premium, after the purchase, it only shows that my username is 4082529 but I don't know my password, I have clicked forgot my password, but I haven't received any emails in my mailbox
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
You can revoke your consent any time using the Revoke consent button.
